Summary:

In this final episode we're in the company's main control room with operations manager, and rugby enthusiast, Kevin McKenzie.

He reveals how the airline manages the challenges of operating out of the world's most congested airport, and deals with the knock-on effects of some passengers actions - from panic attacks before take-off to suspicious items discovered in luggage.

Rating:

A Very British Airline

Status: Ended

First Aired: 2014-06-02

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Episode Name : Episode 3

Airdate: 2014-06-16

Episode Number: 3

Type: regular